Terms and Conditions of Service

TERMS AND CONDITIONS OF SERVICE PROVISION

of the Artianette.pl online store**

(effective from the date of publication)


1 Information about the Seller

The owner of the Artianette.pl online store is
Sensynea – Justyna Kunaszewska
business activity registered in CEIDG
Tax ID: 8942839758
REGON: 542923446
Correspondence address: ul. Antonia Vivaldiego 94/13, 52-129 Wrocław
Contact email: artianette@gmail.com

The store operates on the Shopify platform and offers

digital products (downloadable files)

physical products printed on demand by Printify

A4 prints shipped directly from the Seller's location (Wrocław)


2 Definitions

Store – Artianette.pl website
Seller/Service Provider – Sensynea – Justyna Kunaszewska
Client/User – a natural person, legal person, or organizational unit making a purchase
Digital Product – an electronic file made available after payment
Physical Product (POD) – a product printed on demand and shipped by Printify
A4 Print – a physical product printed and shipped by the Seller from Wrocław
Order – a declaration of will by the Client leading to the conclusion of a sales contract


3 Type of Services Provided

The store sells

digital products

physical POD products

A4 prints fulfilled by the Seller in Wrocław and at Fairs

The purchase of a digital product means the immediate commencement of service provision
Digital products are activated or sent automatically after payment is credited


4 Concluding a Contract and Payments

Orders can be placed 24/7 through Artianette.pl
Prices are gross prices and are visible next to each product
The sales contract is concluded when the order is paid for
Available payment methods are

Shopify Payments

PayPal

Przelewy24


5 Delivery of Digital Products

Digital products are delivered immediately after payment is credited
The client receives a download link or access in the customer panel
The client should save the file to their device
Technical problems can be reported to the Seller via email


6 Delivery of Printify Physical Products

Products are printed and shipped by Printify or its subcontractors
Fulfillment time depends on the product type and production location
Shipping may be carried out from various countries
The Seller mediates the complaint process with Printify


6A Delivery of A4 Prints Shipped from Poland

A4 prints are produced and shipped directly by the Seller from Wrocław
Fulfillment time is usually 1–3 business days
Shipping is carried out by courier companies or Polish Post
The Seller is responsible for the fulfillment, packaging, and complaints regarding A4 prints


7 Right of Withdrawal from the Contract

Digital products

in accordance with Article 38 of the Consumer Rights Act, the Client loses the right of withdrawal after giving consent to commence service provision before 14 days

digital products are not subject to return due to immediate delivery

Printify physical products

are not subject to ordinary right of withdrawal

return is possible only in case of defects, damage, incorrect printing, or non-conformity with the order

a complaint should be submitted within 7 business days with a description and photos

A4 prints

are custom-made products and are also not subject to withdrawal from the contract

complaints are possible due to damage or non-conformity with the order


8 Complaints

Complaints regarding digital products concern technical issues
Complaints regarding POD products are forwarded to Printify
Complaints regarding A4 prints are handled directly by the Seller
The complaint processing time is up to 14 days


9 License for the Use of Digital Products

Digital products available in the store are covered by a non-exclusive and non-transferable license. Purchase does not mean the transfer of copyrights to graphics or files.

The scope of permitted use of products depends on the chosen license variant (BASIC, EXTENDED, EXTENDED PRO – POD), which specifies, in particular, the allowable production scale and the possibility of commercial use.

As a rule:

  • the creation and sale of physical products within the selected license is permitted,
  • resale, sharing, or distribution of digital files is prohibited,
  • the creation of competing products (e.g., clipart sets) is prohibited,
  • placing files in download locations and resource databases is prohibited,
  • the use of files in datasets and artificial intelligence tools is prohibited.

Graphics may not be used in an unaltered ("as-is") form as the main element of a product and must constitute part of your own design.

Detailed terms of product use, including the exact scope of rights for individual license types, are available on the website:
[Digital Product License]

The purchase of a product signifies acceptance of the license terms. Violation of the rules may result in license revocation and the pursuit of claims.


10 Copyright

All materials available in the store are protected by copyright
The owner of the rights is Sensynea – Justyna Kunaszewska


11 Personal Data

The data controller is Sensynea – Justyna Kunaszewska
Data is processed in accordance with the Privacy Policy
Data may be transferred to Printify solely for the purpose of fulfilling POD orders


12 Final Provisions

The Terms and Conditions are available on Artianette.pl
The Seller may introduce changes to the terms and conditions, effective from the moment of publication
Matters not covered are governed by Polish law and EU law
Using the store means accepting the terms and conditions